Last updated: 14 April 2025
Welcome to onlyscity.com. We value your privacy and are committed to protecting your personal data, following the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
📌 Who we are
Onlys City Ltd
📍 [Insert your registered UK business address]
📧 [email protected]
We are the data controller responsible for the management of personal data collected through this website.
🔍 What personal data we collect
Automatically through our website:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral sources (e.g., search engines, advertisements)
- Cookies and similar tracking technologies
Information you provide directly:
- Name and email address (via contact forms, newsletter subscriptions)
- Optional: phone number, booking information, enquiry details
We do not collect special category data unless you explicitly provide it with your consent.
🎯 How we use your personal data
We use your data to:
- Respond to your enquiries and service requests
- Send newsletters, travel tips, and promotional communications (only if you opt in)
- Improve website functionality, content, and user experience
- Display personalised content and advertising (only with your consent)
- Fulfil legal and regulatory obligations
⏳ How long we retain your data
Data TypeRetention PeriodContact form submissionsUp to 12 monthsNewsletter subscription dataUntil you unsubscribeAnalytics data (anonymous)Up to 26 monthsFinancial and compliance recordsUp to 6 years (statutory requirement)
🤝 Sharing your data
We do not sell your personal data.
We may share your data with trusted third parties for:
- Website hosting and IT support (UK-based or GDPR-compliant jurisdictions)
- Analytics services (e.g., Google Analytics)
- Email marketing providers (e.g., Brevo, Mailchimp)
- Cybersecurity and technical support providers
Where transfers outside the UK occur, they are protected using safeguards such as Standard Contractual Clauses (SCCs).
✅ Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your personal data ("right to be forgotten")
- Restrict or object to the processing of your data
- Request a copy of your data in a portable format
- Withdraw your consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
🔗 https://ico.org.uk/make-a-complaint/
📧 Contact [email protected] to exercise your rights.
🍪 Cookie Policy
What are cookies?
Cookies are small text files placed on your device when you visit a website. We use cookies to:
- Operate the website properly
- Save your settings and preferences
- Analyse visitor behaviour to improve our services
- Display personalised content and advertisements (only if you consent)
Types of cookies we use
- Strictly necessary cookies – Essential for website functionality
- Analytics cookies – Help us understand user behaviour and site performance
- Functional cookies – Save your settings and user preferences
- Marketing cookies – Provide targeted advertisements (only if you consent)
Managing cookies
When you visit our website, you will see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences
You can also manage cookies manually through your browser settings:
📬 Contact
If you have any questions regarding this Privacy & Cookie Policy:
📧 [email protected]
🌐 https://onlyscity.com